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Dunelm Mill, the UKs fastest growing homewares retailer, now has over 125 stores open across the UK and a rapidly expanding multichannel and online selling division. This extraordinary growth business has over 6,000 staff, whose hard work and commitment has made us such a success story. A success story that you too could be part of.
We have an opportunity for an eCRM and Email Marketing Executive to join us to take ownership of both the development and ongoing management of all online customer relationship management activity in order to fuel visitor and profit growth.
You will be responsible for retaining and increasing the lifetime value of each customer, ensuring that we exploit all opportunities in the eCRM channel through intelligent campaign building, data analysis, and organising promotional campaigns and project-based marketing activities. You will deliver a carefully constructed eCRM framework designed to increase customer participation driving volume and profit, using established techniques as well as innovative new ideas and technologies. You will manage the relationships with several of our key marketing services providers during the course of your duties.
The ideal candidate will be an online marketing professional with proven hands-on experience in delivering successful email marketing campaigns, with a specialist background in eCRM and customer relationship management in a retail E-Commerce environment. However, we will also consider extremely capable graduates or other E-commerce professionals with excellent interpersonal skills that can demonstrate the ability to learn quickly, stand out from the crowd with excellent numerical analysis and communication skills, make fast and critical decisions based on data, and have a sharp eye for detail.
This role forms a key part of a high-performance Digital Marketing team where efficiency, entrepreneurialism, and dynamism are celebrated – and this is exactly the ethos the successful candidate will be expected to both contribute to, and fit within comfortably.
Contact / Application Details
The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.
Please apply online using the provided link. For further information, candidates may contact Camilla Sargent at email@example.com