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One of the worlds leading integrated financial services providers is looking to hire a Head of Direct for its Insurance business in the UK. With multiple offices across the globe this role will be based out of the Surrey HQ and may involve occasional travel.
As Head of Direct you will head up a sizeable team covering two direct distribution brands (one of these is a legacy book). This role has sole responsibility for the profit and loss of these brands and for their distribution through the dedicated ‘quote and buy’ web pages, aggregator sites and call centre. As the head of the direct channel you will be a champion for customer experience and strive to improve digital journeys and all customer touch points. This will require working closely with multiple functions including the wider marketing team, underwriting, IT, claims and operations. As a financially regulated business all marketing activities must be kept FSA and TCF compliant.
This role requires a highly experienced marketing and ecommerce leader, this experience must have been developed in a customer centric business. Specifically you will have experience of digital marketing and ecommerce, developing propositions and managing teams. From a soft skills perspective the successful candidate will be a commercially astute, creative thinker and a digital thought leader with top class communication skills. Experience of working in ecommerce and/or the insurance sector would be a benefit but the ability to put the customer at centre of a business model is considerably more important.
Should you be interested in discussing this in more detail please contact Xavier Martin at EMR on 0207 850 6163 or email email@example.com
As we receive such a high volume of applications every day, regretfully, we are only able to respond to successful candidates who will be contacted within two working days.
Please visit our website www.emrrecruitment.com for further career advice such as salary surveys and interviewing tips. Good luck with your search.
Contact / Application Details
The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.
Please email your CV and cover letter to Xavier Martin at firstname.lastname@example.org