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Reporting to the Head of eCommerce you will take responsibility for the project and development roadmap for Ted’s digital offering worldwide. This includes scheduling and managing projects both on small and big scales on an ongoing basis.
At the same time you will be looking after website performance from a functional and technical point of view; making sure bugs are identified and resolved in a timely man¬¬ner.
Your daily tasks will include:
> Management of projects from scoping/specification through to implementation in all areas of Ted’s digital offering – eCommerce (end-to-end), customer services, online marketing and CRM, multichannel
> Liaison and management of internal and external stakeholders to gather information, input and feedback at different project stages
> Keep project sponsors abreast of any changes and risks to projects. Escalation of issues where necessary.
> Keeping project cost under control at all times.
> Management of website operations (from a functional and technical point of view) and bug resolution on a daily basis. This is mainly through liaison with different departments and 3rd party suppliers.
> Point of contact for technical questions from other areas of the business such as online marketing.
> Technical performance management of online offering, i.e. website performance.
> Ensure any content changes and project implementations are deployed without risk to the existing solution and online offering.
> Ensure team effectiveness and efficiency, developing skills and capabilities where necessary
Aside from project briefs coming from various different areas within the business we are looking for someone who is proactive and generates own ideas for further improvements.
We are looking for:
> A seasoned eCommerce professional with sound experience in web technologies
> A self-starter, organized with a track record in managing eCommerce projects
> Experience in fashion industry would be desirable but is not a must
> Ability to multi-task, prioritise and take decisions with a commercial view
> Logical thinker with an analytical mind to evaluate opportunities and risks
> Good and clear communicator at all levels with the ability to influence others and maintain effective working relationships with senior leaders
> High attention to detail but a pragmatic approach
Contact / Application Details
To apply, please email your CV clearly stating the role you’re interested in to email@example.com or alternatively write to:
New Ted on the Block
The Ugly Brown Building
6a St. Pancras Way