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We've an opportunity for a Business Analyst to work in our high profile and brand new www.Bizcrowd.com team within our Chief Operating Office, Corporate Banking division at The Royal Bank of Scotland Group based in London.
Our Business & Commercial Banking business supports over 1.3 million customers and is unique in the UK banking sector as we provide the complete SME solution under one roof, from start up businesses to medium size enterprises turning over £25 million per annum. And as we continue to rebuild the RBS Group to a position of standalone strength, our Digital team is playing a key role in helping us achieve this goal. Our Business & Commercial customers increasingly want have the ability to manage their businesses online and the Digital team is playing a vital role in transforming our customer proposition to facilitate this.
www.Bizcrowd.com is a new, free to use website powered by NatWest and RBS. It's available for all UK SMEs to get business leads, find new customers, find new suppliers for a product or service and get information that can help their business, either from peers or experts on the site or by watching videos and reading articles.
As a Business Analyst, you’ll be a critical member of a small digital team where you’ll need to be experienced at implementing and launching a user-generated content website or social media platform, using Agile methodologies, preferably Scrum. You’ll pro-actively identify opportunities to extend our existing website, services and their features. And will work with both the business and technical suppliers, in order to shape the requirements, develop high-level user journeys, designs and artifacts, ensuring that all business requirements are clearly defined and documented. As a Business Analyst for www.bizcrowd.com, your key deliverables will be to elicit requirements using techniques such as interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, task and workflow analysis.
To be successful as a Business Analyst for www.bizcrowd.com, you’ll need a proven track record of delivering user-generated content or social media digital projects. As well as a proven track record of working within agile project management principles, including familiarity with agile artifacts, for example; product backlogs, sprint backlogs, estimating and release planning. You'll need to have extensive stakeholder management experience in a complex matrix structure with an ability to foster strong relationships with, and liaise between, the business units, technology teams and support teams. It’s also important to have experience working with third party suppliers to deliver within short time iterations, for example, ‘sprint’ and actively ensuring the delivery of sprint goals. Naturally, you'll have strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into functional and operational requirements. And you’ll have exposure to and familiarity working with content management frameworks and search technologies such as SOLR or LUCENE.
In return, we offer an excellent employee salary and 30% cash and benefit funding programme which can be tailored to suit your individual needs. In addition to financial benefits, we offer a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your own work-life priorities.
Please note as part of our referencing process credit checks will be undertaken.
Did you know that RBS has won a number of awards as a top employer in the UK in 2012? Best Business Awards 'Best Employer', Business In The Community Top 10 'Ethnic Equality’ & ‘Gender’, Working Families 'Top 10 Employer', Workingmums.co.uk Top Employer 'Employee Engagement’, The Times Top 50 ‘Where Women Want to Work’, The Times Top 100 'Graduate Employers’, and The Sunday Times 100 ‘Best Companies to Work For’.
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