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e-commerce Product manager

This job is no longer available

British Car Auctions
27 March 2013
10 April 2013
Claire Tuckwell
Headway House, Crosby Way, Farnham, Surrey
£50,500 depending on experience

Further information

The e-commerce Product manager will be responsible for defining and leading the strategy, roadmap, customer experience and performance of all BCA e-commerce channels.The role sits within the Marketing organisation and will work very closely with IT and Sales teams. Based in Farnham, Surrey, the role will involve travel across Europe.


•    End to end innovation, development and launch and management of e-commerce products and platforms
•    Responsible for the performance of the e-commerce platform including delivery of weekly and monthly performance KPIs and performance against agreed budgets.
•    Development of the pan-European roadmap e-commerce roadmap and strategy.
•    Creating differentiated propositions supported by credible business cases.
•    Ensure that the products and platforms delight customers, are used frequently and champion a world class customer experience.
•    Work closely with IT teams in an Agile environment.
•    Lead market and customer research.
•    Support new business opportunities with Sales teams and in the delivery of product marketing.
Additional Information:
Desired Skills and Experience (person)
•    Experience in e-commerce platforms and business models driving up utilisation, purchases through best in class practice and optimising the customer journey.  Up to speed with latest development and best practice in e-commerce
•    Experience in new product development and new product implementation and agile methodology.
•    Experience in building roadmaps and feature prioritisation
•    Able to operate at both a strategic and practical level.
•    Strong relationship building skills at all levels
•    Operate with gravitas and credibility with senior stakeholders
•    Ability to confidently manager multiple stakeholders and negotiate differences of opinion to provide the best performance and customer experience.
•    Be the voice of the e-commerce customer.

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British Car Auctions

BCA is Europe’s leading vehicle remarketing company.