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Overview of role
The role of the Digital Change Project Manager is to deliver all BAU and new projects across the Oxfam digital properties, driving and managing the CR process and bug management status reporting. This role includes, but is not limited by, defining the detailed scope of work, documentation creation and management, clear written and oral communications and reporting, stakeholder management, and budget management for the end to end project cycle. Oxfam currently operates on a fortnightly code release cycle.
- Work with internal and external stakeholders to define, scope and implement projects.
- Create and maintain the CR process documentation and communication materials, including monitoring project dependencies and linkages.
- Create and maintain risks/issues and change control logs.
- Create and monitor budgets and timings.
- Manage day-to-day stakeholder and agency liaison and expectations.
- Maintain the knowledge on the systems being used by Oxfam and its digital projects.
- Work within change management release plans.
- Identify and schedule resources needed and assign to individuals and agencies.
- Manage day-to-day operational aspects and scope of the projects.
- Monitor and report project risks and issues, thus minimising our exposure.
- Ownership and management of the QA and approval processes.
- Ensure project documents are complete, current, and filed correctly.
Skills and Competence
- Excellent project management skills, ideally with recognised methodology qualifications.
- Strong experience of implementing and running change processes within a complex organisation.
- Experience of design and technical developments of high traffic, large-scale websites.
- Excellent time and budget management.
- Clear communicator, both written and oral with excellent attention to detail.
- Demonstrable experience of working on multiple projects at once, with ability to negotiate and prioritise.
- Excellent team management skills, with experience of leading a diverse team and good levels of understanding of stakeholder management.
- Understanding of good practice in web design, including usability, SEO, accessibility issues and technology standards.
- Ability to communicate complex technical solutions to non-expert audience.
- Ability to remain calm under pressure.
- Experience of agency management.
- Working knowledge of JIRA.
- Expert knowledge of the digital landscape - and a geek at heart!