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Head of Digital Performance

This job is no longer available

Michael Page Digital
03 October 2013
17 October 2013
Andrew Mason
South East London
Job Function
GBP60000 - GBP75000 per annum

Further information

The role of the Head of Digital Performance sits within the product performance team and will own the commercial performance of digital and increase the depth of our customer relationships, through the promotion of great products and increased customer service. The role will involve the ownership and drive of all commercial and customer performance objectives for all brands and products within the Digital channel. The Head of Digital Performance will deliver a leading and high performing digital experience across web, mobile and apps throughout the customer life cycle from acquisition through to customer service. Whilst also communicating and delivering all Digital Channel objectives, KPI's and metrics, including setting targets, budget and forecasting.

The role will also include owning the onsite performance and influencing the traffic driving initiatives through aggregators, SEO, paid search and other digital marketing sources. Monitoring and reporting upon all Digital Channel performance KPI's and metrics within performance meetings and company wide. Work with key business stakeholders (e.g. Marketing, Contact Centre, Claims & Personal Lines) and to ensure alignment with wider business objectives, representing the wider Digital team at cross-channel and business function meetings.
This is a great opportunity to work within an established insurance brand based in London.

For the role of Head of Digital Performance my client is looking for a commercial and customer service performance digital genius. You'll look after every aspect of channel development - setting and delivering on all objectives. You'll increase the depth of our customer relationships. And you'll develop stakeholder relationships, manage risk and work in partnership with our marketing teams.

This well established insurance company based in London is looking for someone who has experience of owning and developing successful consumer internet products and applications including social media. Strong leadership skills are key to the success of this role to drive the team's performance of digital channels through clear objectives, forecasting, prioritising and continuous improvements

Need more of a challenge than that? Excellent! You can help us to establish the innovative culture and recruit the people we need to take our digital plans forward too.

My client is a internationally known insurance brand based in London that are currently creating a new digital team and building a new concept about insurance. This is a great opportunity to join the product performance team and really drive forward the brand through the digital channels.
£60,00 - £75,000 plus benefits

Your application will be reviewed by Michael Page. Please be aware we receive a high volume of applications for every role advertised & regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Where specific UK qualifications are required we will take into account overseas equivalents.

Please quote Michael Page reference when applying Job ref:MPNN13329724

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