Digital Analytics Manager

08 Mar 2017
05 Apr 2017

Digital Analytics Manager
Worksop - Permanent - Full Time - 39 Hours

It’s not often you get the chance to develop a new business within a business, that’s already over 20,000 people strong. And it’s even rarer to do so at the start of one of the most exciting digital transformations in retail. At Wilko, it’s all going on. We’re growing our digital offering, our digital team, and the skills and careers of ambitious digital professionals with the passion, initiative and drive to get stuff done. Lots of stuff. Essentially, overhauling all the platforms and features needed to offer a world-class retail experience – no matter how, when or where our customers engage with us. It’s not for the faint hearted. But it is for big thinkers who want the scope and sense of adventure of a start up – with the stability and backing of a loved, established brand.

With huge change comes huge decisions. As Digital Analytics Manager, you’ll be at the heart of it all as your data and insight increases orders, conversion and customer satisfaction. Dry reports don’t excite us. Instead, we’re looking for a Digital Analytics Manager who’ll proactively dig down and analyse insight to make evidence-based recommendations, support teams across Wilko, add to the debate and make things happen – all whilst analysing changes and investments as we go. Put simply, translating data into an amazing customer experience.

The time for guesswork is over. That’s why we’re more than a one-stop-shop for killer insights. We’re proactive, fact-loving problem solvers who can spot an amazing opportunity for our customers at fifty paces – and then see it through. From analysing product launches and pricing structures to store layout, competitors and how customers order, we want a Digital Analytics Manager who’ll spot trends and get stuck in. Someone who can see what delights and frustrates our customers, and work closely with our team in Worksop to make our business better. As you’ll be kept on your toes, you’ll need to be flexible and thrive on revolutionising how we use data.

We’re also ideally looking for a statistical, IT or finance degree or equivalent digital analytics experience, and experience of digital marketing or ecommerce. Helping to build up our new team and tools, knowledge of web analytics, web technologies and Excel will be key, as will the ability to interpret data and pounce on trends. We’re looking for innovators, doers, people who want to gain exposure with a retail giant. Analysts who don’t want to be a cog in a wheel – but an engine for change.

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