Senior Account Manager

Up to £45,000
04 Apr 2017
02 May 2017
Job Function
Account Handling

You will be arriving at a very exciting time of agency expansion. Your role will be a blend of senior level relationship management (for some of our tier 1 clients and retailers), leadership, strategy and financial management.

Challenged by evaluating our client’s needs and their aspirations you will be executing strategic plans and supporting the delivery team in the successful engagement of both B2B/B2C and ecommerce build projects whilst maintaining key profitability and driving additional revenue.

What you'll be doing:

• Engaged with a wide range of exciting and interesting clients and projects

• Creating trusting and long lasting relationships with our client stakeholders

• Leading and owning the delivery of client objectives and measurement against these

• Taking a lead role in client meetings, leading confident and knowledgeable presentations and discussions

• Collaborating with Sales, Project and Support managers to ensure smooth on-boarding of new clients and the effective delivery of SLAs

• Seeking to grow the client’s business and identifying opportunities to upsell for revenue growth

• Undertaking the creation of proposals, review meetings, roadmaps, performance and strategy reviews with clients

• Assisting with new business preparation, presentations and attending pitches

• Working within a collaborative, friendly but driven Client Services team

• Driving the agnecy's account management and delivery function forward

• Consulting across the internal teams and clients

Your experience:

• You will be naturally commercially savvy

• Passionate about your role with good understanding of the digital and eCommerce industry

• Positive attitude with high levels of personal motivation

• Solid experience of working within a digital agency

• Experience of working with CMS, eCommerce and associated marketing technology platforms

• A high standard of written language and numeric analytical proficiency

• Good meeting/minute/contact reporting abilities

• Excellent organisational and time management skills • Experienced in delivering confident, polished presentations and excellent negotiation skills

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