CRM Manager

Better Placed
£30k - £40k pa
16 May 2017
23 May 2017
Claire Eason
Job Function

CRM Manager

Luxury Travel


£30,000 - £40,000

Established over 25 years' ago, this client has grown in strength, brand and position and is now one of the UKs most iconic travel companies.

They are looking to recruit a CRM Manager to join their existing team and continue in their success.

The key remit of this role is to ensure that the CRM strategy is delivered effectively across multiple platforms including email, SMS and mobile apps.

Key responsibilities include:

  • Responsible for executing the multi-channel CRM strategy for the business
  • Liaise with the brand and design teams to produce high quality, on brand email communications
  • With the support of others, improve the data quality and customer profiling.
  • Devise strategies to drive online conversions from each channel
  • Produce high quality, on-brand weekly email campaigns through Silverpop.
  • Use of Analytics accounts and regular reporting, in order to assess performance against business goals.
  • Develop strong understanding of customer lifetime value to maximise profitability across all data segments

Key skills and experiences needed for this role include:

  • Degree qualified with relevant degree in business or marketing
  • Minimum 2 years' experience in a similar commercially focussed CRM role
  • Strong understanding of database marketing principles and CRM online / offline marketing concepts, strategy and best practice
  • Knowledge of Silverpop Engage as an ESP
  • Regular copy writing/proofing/editing

This role will be ideal for a commercially focussed CRM marketer with experience in a similar positions who is looking for an opportunity to make a real impact on an already established and growing company.

Travel is a fast moving and ever changing industry, so this role will suit someone who is accustomed to this and find they flourishing whilst working in this kind of environment.

Amazing offices in Manchester, an easy commute from areas like Cheshire, Liverpool, Lancashire and Chester.

If you are interested in the detail of this role, please apply with your updated CV and relevant contact details.

I look forward to speaking with you soon.

About Us...
Better Placed is undoubtedly one of the UK's leading Marketing Recruitment specialists. Over the last 10 years, we have been placing talented people into businesses across multiple sectors including FMCG, Retail, Financial Services and Agency. With offices in Leeds, London and Manchester, we are "better placed" (sorry!) to recruit marketing and digital talent for some of the UK's, and even world's biggest brands.

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