Product Manager

Recruiter
EMR
Location
London
Salary
£35k - £45k pa + Additional Benefits
Posted
24 Apr 2018
Closes
22 May 2018
Ref
1630148
Contact
Jack Johnson
Sector
B2C, Media
Job Function
Mobile
Contract
Permanent

Our client are one of the UK's most recognised brands and are looking to create a digital world that enables great things to happen. They're in the process of growing out all parts of the business, with the aim of connecting to more customers.

I am searching for an App Product Manager to drive the full end to end product and lifecycle management of our client's products. This role has a huge opportunity to make a big impact as you'll be expected to plan and prelaunch the app within the first 6 month of starting.

Furthermore, your role will see you work closely with the Mobile Digital team to build a great plan across App and Web to help protect and grow revenue, increase efficiencies and to enhance customer relationships.

Key Responsibilities

  • Lead a product design approach working closely with the Brand team to ensure app experience guidelines are aligned to overall UX approach
  • Work with the Commercial and Marketing teams to define opportunities for the app to deepen customer engagement through revenue growth and revenue protection
  • Develop business cases, investment cases and input for Budget/LRP decks
  • Use reporting and feedback from customers and customer-facing teams to implement improvements to the app
  • Proactively identify opportunities to improve costs, product performance and service experience
  • Working with Apps delivery teams, establish plans to cover user research, customer journey maps, develop wireframes & designs, copywriting, user testing, build & delivery.
  • Understand customer behaviour, market trends and competitor landscape through insight and research

About you…

  • Full App product lifecycle management, from development & delivery to in-life adoption and optimization
  • Large project management and delivery, from inception to in-market launch
  • Understanding of web analytics packages including Adobe Analytics, sessions tools and user testing would be very helpful
  • Good experience in a digital app product management with a sizeable customer base, Telecomms/Media experience is not essential
  • Proven experience in online product management
  • An uncompromising focus on user-centric design
  • High analytical and technical skills

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