Senior Manager; Social Community
Our client, a leading consumer finance provider, is looking to offer a Senior Manager; Social Community - a newly created role within its digital team.
Reporting into, and working alongside, some of the best digital talent in London,
you will actively cultivate and manage social engagement with its consumers through their primary social channels, across a growing number of brands. You will also own and lead all regular social reporting, delivering consumer insights to customer services, operations, marketing acquisition and product teams. In time, this role will also look to service other social channels working closely with internal teams including LinkedIn.
Fostering strong relationships is integral to this role. The Senior Manager; Social Community will lead the relationship with its social agency. Your will work collaboratively and effectively to develop and deliver insight driven always on social strategies and engaging creative social content for required brands. Budget ownership and management is central to this role - managing the agency retainer and all social budgets.
In time this exciting role will set the social agenda for the business and its growing social focus and capability. You will also quickly become the social media expert helping educate the organisation on the value of engaging with consumers through social and cultivating a healthy online community. You will be the entry point for marketing for anything relating to community management, social and channel content.
Based in award-winning offices in Central London, you really will be part of the growth and development of this exciting company. Following a successful round of investment 5 years ago, the company have gone from strength to strength. They have grown from 30 employees to over 1000, outgrown 3 offices and are now focussing on going public within the next few years.