CRM Manager

Location
City of London
Salary
Up to £50k pa
Posted
02 Jan 2019
Closes
16 Jan 2019
Ref
13977711/001
Contact
Shani Daka-Schawsmidth
Sector
B2C
Job Function
eCRM
Contract
Permanent

My client is looking for a CRM Manager to oversee and manage their CRM system, InterAction. This is a hands-on role which will require the management of data quality and enhancements to the system as well as overseeing initiatives to drive fee earner engagement.

Client Details

My client is a top 50 commercial law firm, with offices in London, Bristol, Singapore and Hong Kong.

Description

The key responsibilities of the CRM Manager are;

  • Day to day maintenance of the data,
  • To provide support and training across the firm to ensure best practice,
  • Produce e-communications using Venture,
  • Administer the InterAction system, including data cleansing, configuration, analysis and management,
  • Liaise with the BM&S teams on projects, produce reports and help them analyse the data to further firm initiatives,
  • Suggest initiatives and implement projects to comply with GDPR rules,
  • Line Manager responsibility.

Profile

The successful CRM Manager will have experience in;

  • Managing InterAction,
  • Understanding of how a CRM system should work in best practise and how it contributes to achieving business objectives,
  • Previous use of eMarketing soft-wear to deliver e-communications

Job Offer

The successful candidate will start the CRM Manager role in January for 12 months and will be paid a salary of £50k.

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